Forum Discussion
Cannot Create Conversation on multiple ios and android devices with translator app.
Our schools heavily use the Microsoft Translator application on iOS and Android devices. Starting 10/2 all devices have started receiving the following error message "Cannot create a new conversation, please try again". This has been tested on iOS and Android devices and on multiple networks to verify the issue isn't related to filtering / firewall rules. Application has also been uninstalled / reinstalled and still receive the same error.
It's clear this is affecting lots of customers yet we can't get any response from Microsoft on the issue.
https://learn.microsoft.com/en-us/answers/questions/5580071/microsoft-translator-conversation-feature-stopped?comment=question#comment-2261689
2 Replies
- TobiasKinznerCopper Contributor
Same for me in germany on Android.
- gunnarhmOccasional Reader
Same for me and others in Sweden. Starting conversation results in conversation cannot be created. Android for me. I have uninstalled and reinstalled, and allowed all requested access rights to the app. I have tested on Android, but have reports about the same appearance on IOS.