Forum Discussion
michaelsjodin
Mar 11, 2021Copper Contributor
Cannot change password in the Office portal with Writeback on
Hello We recently enabled Writeback so that users can change their own passwords on their accounts from Office.com. The problem now is that even if it's enabled and you can try to change the pass...
Surjj
Jan 18, 2022Copper Contributor
michaelsjodin
I've just resolved this same issue. As others have pointed out this may boil down to your default domain policy > password policy.
I made the mistake of assuming that "unsetting" the minimum password age in the group policy would be adequate but I actually had to set the minimum password age to 0 instead to allow users to change their passwords immediately.