Forum Discussion
Cannot change password in the Office portal with Writeback on
Hello We recently enabled Writeback so that users can change their own passwords on their accounts from Office.com. The problem now is that even if it's enabled and you can try to change the pass...
Hard to tell without knowing you configuration, but there's a very detailed troubleshooting article here: https://docs.microsoft.com/en-us/azure/active-directory/authentication/troubleshoot-sspr-writeback
Check your event logs and correlate it with the information available in the article above.
Check your event logs and correlate it with the information available in the article above.
Hi
We managed to find out that a user only can change their password once every 48 Hours. Is there any way to change this ?
We managed to find out that a user only can change their password once every 48 Hours. Is there any way to change this ?
- That's your on-premises policy's doing, you need to adjust the settings there.
