Forum Discussion
Auto-apply labels in Security and Compliance Center
So you're saying it could work even with an E3 license because it may not be enforced? That's almost worse.
I'm speaking in general terms here, but yes, there are many examples of functionalities that will work even when you have not applied the corresponding license. A basic example is being able to access SPO without a license - everyone in the organization can do so (unless restricted by the site permissions). What's worse is that you can still be flagged for license violations...
Based on my experience some features can get stuck in your tenant if you tried trial of higher plan. E.g. at some point we had E5 trial. It ended and we only had E3 licenses then. But safe links menu still was showing and allowed to create policies. Only when we had problems with safe links and i have filed a support request i was told we are not covered by our license. Although support specialist at first tried to fix our issue, but as nothing helped, just decided to disable safe links for our tenent as we shouldn't have it. We haven't received any note on violation or anything.
wroot- this tenant never had an E5 trial. and another tenant I configured auto-labels on also never had an E5 trial. It's just available to admins to create and it apparently may or may not work. DLP for Exchange is supposed to require an Exchange Online Plan 2 license...but I have a tenant with a Business license (not Enterprise...Business) and they can create and use DLPs in the Security and Compliance Center. Hell, there was one automatically created when we set up the tenant, and it applies to Exchange Online. So it appears that license restrictions are a figment of the imagination. Except, of course Exchange ATP - you don't see that unless you've actually been licensed for it.
Hey Raechel Moermond,
That is something I have seen often too, they will add in the visibility and sometimes even functionality to everyone.
Like i said in in my first post often times this is corrected/fixed later (at least the functionality part is), but it does seem to be a common trend. Its frustrating at times, I know. In my job I have always been a consultant and having clients find something and then get upset when they don't have it is never the best experience.
I learned ultimately to turn it into a positive. You are not the one making those decisions (on what to show), and I guarantee this will not be something you will always know about. First, educate the client that "this is often just how Microsoft roles out features, they want you (meaning your client) to see the new stuff in case you dont stay up to date on the press releases and announcements." You can use the opportunity to talk to your client about the feature set and what is possible. Maybe even offer to demo it out for them if they are interested in, take it as you doing your job as a partner and consultant to make them informed on what is out there, how its implemented and what the costs are. At that point you have done your job and its up to them to decide if they want to spend the money.
Once they accept that this is a thing Microsoft may (and does) do, you have provided real value, and shown why you will continue to do so for them. Man..... they could have been in a real bad place had they just blindly turn this on and expected it to work, and it had not, or even worse, it work for a month or two and then stop because they now have effective auditing.
That is how I approach these things now, and why I have clients that dont like how this is handled by Microsoft, after a discussion (and maybe this is something you casually bring up during intros now), they understand that it is a thing, and value my eyes, expertise, and experience all the more for it.
Adam
