Forum Discussion

SuleimanDaCosta

Copper Contributor

Jul 24, 2019

Audit log search no longer works for shared mailboxes

It was working find then stopped last month some time - now gives no results. After backwards and forwards with support see the response we received from them below. "As earlier advised the chan...

Iron Contributor

Jul 24, 2019

SuleimanDaCosta

This is not a Valid Justification and i have tested this on my Tenant and it is working for a Non-Licensed Global Admin & Compliance Admin.

Thanks

Ankit Shukla

SuleimanDaCosta
Copper Contributor
Jul 24, 2019
ankit shukla

Thank you. Are you able to test this against a shared mailbox?
- ankit shukla
  Iron Contributor
  Jul 24, 2019
  SuleimanDaCosta
  
  Yep, i will test in few hours, travelling right now and would confirm asap.
  
  Cheers !
  Ankit Shukla
  - ankit shukla
    Iron Contributor
    Jul 24, 2019
    ankit shukla SuleimanDaCosta
    I'm able to
    
    1. Search for Unified Audit logs of an Unlicensed Mailbox in Security & Compliance Center.
    2. Search for Logs using an Unlicensed Global Admin.
    
    This tells me whatever you have been told is not justified. If Microsoft did really says something it is backed up by a Product Update number which also reflects on the Message Center under Office 365 Admin center. Ask for that and please do update here once received.
    
    Clearly looks like some miscommunication here from somewhere.
    
    Cheers !!
    Ankit Shukla