Forum Discussion
DMcGehee
Mar 03, 2020Copper Contributor
Anti-Spoofing Protection & MailChimp
We use MailChimp to send out campaign emails to thousands of people, a lot of which are part of our internal organization. We have SPF, DKIM set up, and it appears they are passing, but the anti-spo...
DMcGehee
Mar 05, 2020Copper Contributor
We do have the TXT records in the domain for SPF. There are no CNAME records for DKIM. Could that cause this?
TXT | gxxxxxxxn.com | v=spf1 include:servers.mcsv.net include:spf.protection.outlook.com -all | 3599 |
TXT | gxxxxxxxn.com | MS=ms45659264 | 3599 |
Pavel Otych
Mar 05, 2020Brass Contributor
DMcGehee The record seems to be correct based on MailChimp documentation at https://mailchimp.com/help/set-up-custom-domain-authentication-dkim-and-spf/ Also the mail247.suw121.mcdlv.net (198.2.185.247) is part of the IP range specified at MailChimp servers (198.2.128.0/18) so SPF check shouldn't be failing.
Hard to say really. Try adding the DKIM records + signing, it could help. Also, I suggest you add a DMARC record. However, there doesn't seem to be much more you can do about it.