Forum Discussion
DMcGehee
Mar 03, 2020Copper Contributor
Anti-Spoofing Protection & MailChimp
We use MailChimp to send out campaign emails to thousands of people, a lot of which are part of our internal organization. We have SPF, DKIM set up, and it appears they are passing, but the anti-spo...
Pavel Otych
Mar 05, 2020Brass Contributor
DMcGehee Hi, did you include MailChimps servers to your SPF record?
DMcGehee
Mar 05, 2020Copper Contributor
We do have the TXT records in the domain for SPF. There are no CNAME records for DKIM. Could that cause this?
TXT | gxxxxxxxn.com | v=spf1 include:servers.mcsv.net include:spf.protection.outlook.com -all | 3599 |
TXT | gxxxxxxxn.com | MS=ms45659264 | 3599 |
- Pavel OtychMar 05, 2020Brass Contributor
DMcGehee The record seems to be correct based on MailChimp documentation at https://mailchimp.com/help/set-up-custom-domain-authentication-dkim-and-spf/ Also the mail247.suw121.mcdlv.net (198.2.185.247) is part of the IP range specified at MailChimp servers (198.2.128.0/18) so SPF check shouldn't be failing.
Hard to say really. Try adding the DKIM records + signing, it could help. Also, I suggest you add a DMARC record. However, there doesn't seem to be much more you can do about it.