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tonesword
Copper Contributor
Aug 28, 2020

Annoying Word pop up in Microsoft 365

Hi

We are using Microsoft 365 and documents are configured to open in the browser in all our libraries

 

When a user clicks the New button and selects the Document content type - Word online begins to open and then we get this popup:

 

 

Click Yes and the doc opens fine

 

This is obviously a really poor user experience and this is just using the default content type in a normal library

We've created custom content types and the same thing happens - every time

 

Why is this happening and what can we do to make it go away?

 

Thanks

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