Forum Discussion
Alert
Hi i am new to office 365. one of my user is getting the below alert. 'You only have accesss to existing or certain alerts due to your expired subscription for Office 365 Analyticsalerting. To reac...
when i click licenses i dont see any analytics license?
For My Analytics you require an E5 or add on licence. Speak with your Global Admin or whoever manages your Office 365 licensing. Without licensing any trial which has expired would generate the error you see.
currently i can see the users license O365 enterprise E3,
so is it that user might have been earlier in E5 and moved to E3
- To be clear, an E5 licence or an E1 or E3 PLUS the add-on licence is required for My Analytics. If there are available add on licences your admin can enable the user. Otherwise you will need to purchase new licences. If a user was previously on E5 and moved to E3 they would be unlicensed and the error you see results.
plz clear my confurstion
lets say my user used Office 365 Enterprise E5 trial and he has moved to Office 365 Enterprise E3.
What i understand is Analytics in under E5 license and if the user moves to Office 365 Enterprise E3, he will get this alert as an add on license is required for it. i see below deprovisioned licenses.
Enterprise Mobility + Security E3 Trial
Exchange Online Protection Trial
Office 365 Enterprise E1
Office 365 Enterprise E3
Office 365 Enterprise E5 without Audio Conferencing Trial
Office 365 ProPlus Trial