Forum Discussion
2 factor authentication require three steps in my office mail
Hello guys. I am one of the IT assistants of my company. So, Our company just bought Office 365 business plan and we set up two factor authentication methods. The problem is when we are setting up, t...
Hi Hein, Is there a different conditional access policy enforced on different users? If you have a policy that requires a secondary email for some users, you may need to edit it to exclude those users from this requirement.
Below are the steps to review conditional access policies:
1: Access the Azure Active Directory (Azure AD) portal with appropriate administrative privileges.
2: Under "Security" in the left-hand navigation pane, go to "Conditional Access."
3: Review the existing Conditional Access policies to identify any policies that may be causing the prompt for an extra email.
I hope that will resolve the issue.
Below are the steps to review conditional access policies:
1: Access the Azure Active Directory (Azure AD) portal with appropriate administrative privileges.
2: Under "Security" in the left-hand navigation pane, go to "Conditional Access."
3: Review the existing Conditional Access policies to identify any policies that may be causing the prompt for an extra email.
I hope that will resolve the issue.