Forum Discussion
Professional Services offers. What's going on!?
Today.
Hello SuperNeil, thank you so much for your post and for bringing your concerns to our attention.
Just to clarify - the legacy 'consulting services', which were listing-only offers (meaning, not transactable via Marketplace) listed on AppSource/AMP in all markets still exist today. You click 'Professional services', select that your service is intended for Microsoft products (first-party), then select that you do not want to sell through Microsoft. Please see the screenshot attached.
With regards to professional services that are transacted through Marketplace via Private Offers - those can only be sold by partners in the US, UK, Canada to customers in the US, UK, Canada. In the future, we plan to enable transactability globally.I'll go ahead and update our public documentation to create some more clarity. Please let me know if you have any other questions
- JillArmourMicrosoft
Community Manager
SuperNeil could you provide more context please? What are you looking for help with?
justinroyal FYI.
I tried to post this message but the site said that it contains illegal HTML that must be removed.
Today, there are 927 Power Platform consulting offers available to customers in Australia, and 858 Dynamics 365 consulting offers available to customers in Australia.
Yet, as an Australian partner, I'm blocked from offering Australian customers a consulting offer on AppSource.
Consulting offers have been replaced by Professional Services offers, and only partners in US, Canada and UK can create Professional Services offers. But it looks like partners in US, Canada and UK can offer professional services to customers in any country. And any consulting offers created before they were replaced by professional services offers looks like they have been grandfathered in.
Why?
Why replace consulting offers with professional services offers?
Why limit professional services offers to partners in just three countries?
Why can partners outside Australia offer professional services offers to customers in Australia but partners in Australia cannot (similarly for partners in 197 other countries)?
Why not level the playing field by ensuring that partners have a location in a country before they can offer professional services in that country?
When will partners outside US, Canada and UK be able to offer professional services?
TeoLupuMicrosoftMicrosoft
Hello SuperNeil, thank you so much for your post and for bringing your concerns to our attention.
Just to clarify - the legacy 'consulting services', which were listing-only offers (meaning, not transactable via Marketplace) listed on AppSource/AMP in all markets still exist today. You click 'Professional services', select that your service is intended for Microsoft products (first-party), then select that you do not want to sell through Microsoft. Please see the screenshot attached.
With regards to professional services that are transacted through Marketplace via Private Offers - those can only be sold by partners in the US, UK, Canada to customers in the US, UK, Canada. In the future, we plan to enable transactability globally.I'll go ahead and update our public documentation to create some more clarity. Please let me know if you have any other questions
