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Professional Services offers. What's going on!?
Today.
Hello SuperNeil, thank you so much for your post and for bringing your concerns to our attention.
Just to clarify - the legacy 'consulting services', which were listing-only offers (meaning, not transactable via Marketplace) listed on AppSource/AMP in all markets still exist today. You click 'Professional services', select that your service is intended for Microsoft products (first-party), then select that you do not want to sell through Microsoft. Please see the screenshot attached.
With regards to professional services that are transacted through Marketplace via Private Offers - those can only be sold by partners in the US, UK, Canada to customers in the US, UK, Canada. In the future, we plan to enable transactability globally.I'll go ahead and update our public documentation to create some more clarity. Please let me know if you have any other questions
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Today, there are 927 Power Platform consulting offers available to customers in Australia, and 858 Dynamics 365 consulting offers available to customers in Australia.
Yet, as an Australian partner, I'm blocked from offering Australian customers a consulting offer on AppSource.
Consulting offers have been replaced by Professional Services offers, and only partners in US, Canada and UK can create Professional Services offers. But it looks like partners in US, Canada and UK can offer professional services to customers in any country. And any consulting offers created before they were replaced by professional services offers looks like they have been grandfathered in.
Why?
Why replace consulting offers with professional services offers?
Why limit professional services offers to partners in just three countries?
Why can partners outside Australia offer professional services offers to customers in Australia but partners in Australia cannot (similarly for partners in 197 other countries)?
Why not level the playing field by ensuring that partners have a location in a country before they can offer professional services in that country?
When will partners outside US, Canada and UK be able to offer professional services?
TeoLupuMicrosoft
Microsoft
MicrosoftHello SuperNeil, thank you so much for your post and for bringing your concerns to our attention.
Just to clarify - the legacy 'consulting services', which were listing-only offers (meaning, not transactable via Marketplace) listed on AppSource/AMP in all markets still exist today. You click 'Professional services', select that your service is intended for Microsoft products (first-party), then select that you do not want to sell through Microsoft. Please see the screenshot attached.
With regards to professional services that are transacted through Marketplace via Private Offers - those can only be sold by partners in the US, UK, Canada to customers in the US, UK, Canada. In the future, we plan to enable transactability globally.
I'll go ahead and update our public documentation to create some more clarity. Please let me know if you have any other questions
Thanks for the clarity regarding Consulting Offers and Professional Services Offers.
All the documentation regarding Consulting Offers seems to have disappaeared from the Partner Center area in Microsoft Learn so it is quite unclear what has happened and impossible to know that Consulting Offers are still available.
Now, I just need to find our whether Consulting Offers are still only available to partners who have achieved a solution designation for selling lots of Microsoft licenses or whether partners like us, who only sell services, can create Consulting Offers.- TeoLupuMicrosoft
Hi SuperNeil,
The Consulting Services content has not disappeared from Partner Center or Microsoft Learn - it has just been rebranded to 'Professional Services'. The 'professional services' offer type has the same capabilities and requirements that it did before under the name 'consulting services', only now you can also transact those services via Private Offers if you and you customer are within the US, UK, or Canada.
To offer services for Microsoft software, you must still earn the Solutions Partner Designation for that product.If you would like to offer services for software owned by your company or another partner, you can do so without having earned a Solutions Partner Designation
