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justinroyal's avatar
justinroyal
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Jul 02, 2023

ISV Success FAQ: Moving between Core and Expanded tiers

Q: Can I move between Core and Expanded tiers at will? 
A: You can get upgraded into the Expanded package if you qualify. At renewal, you can chose to renew into Expanded or Core, as long as you meet the criteria for your chosen option. Beyond year 1, which is free, there won't be partial fee payments, prorates or refunds. 
 
Note: this FAQ is relevant to participants in ISV Success. Learn more about ISV Success here.
  • Ken_Barton if you are in ISV Success, please contact your Engagement Manager to understand the requirements of the expanded package.  If you are not familiar with your assigned EM, you can email APPBLDR@microsoft.com with this question and you will be directed to your EM.

  • Ken_Barton's avatar
    Ken_Barton
    Copper Contributor

    justinroyal thanks for the advice below.  Could you provide some information on qualifying for the expanded package.  In Marketplace rewards it's clear how to graduate between tiers but all I have read about the ISV Expanded Programme is "Proven Performance"

    Thanks 

    • justinroyal's avatar
      justinroyal
      Icon for Microsoft rankMicrosoft

      Ken_Barton if you are in ISV Success, please contact your Engagement Manager to understand the requirements of the expanded package.  If you are not familiar with your assigned EM, you can email APPBLDR@microsoft.com with this question and you will be directed to your EM.

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