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kitameraki_com's avatar
kitameraki_com
Brass Contributor
Sep 05, 2024

Is Anyone Else Facing Issues with SaaS Subscriptions on Teams Store/AppSource?

Hi All, We’ve published two Teams Apps with SaaS subscriptions. While most customers can subscribe without issues, we still receive numerous contacts from those unable to subscribe through the T...
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justinroyal's avatar
justinroyal
Icon for Microsoft rankMicrosoft
Sep 09, 2024

Hi kitameraki_com - can you please check your messages inbox? I just sent you a message on the community site to get some additional information about this issue.

 

Thanks,

Justin

  • kitameraki_com's avatar
    kitameraki_com
    Brass Contributor
    Sep 22, 2024

    Dear justinroyal 

    I appreciate your efforts, but it’s now been 3 weeks, and the subscription process for two of our apps is still unresolved. I’ve tried to be patient, but this has exceeded a reasonable timeframe for addressing such a critical issue.

    If Microsoft wants ISVs to succeed, this level of support is essential. Leaving us with such a major issue for this long is unacceptable.

     

     

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