Forum Discussion
Solved
Global incentives payments being delayed? Transact and Grow
Hi MSFT team, Is there a slowdown in Microsoft's processing of ISV incentive payments linked to the https://partner.microsoft.com/en-us/asset/collection/marketplace-transact-and-grow-incentive-ca...
- Hello sid6mathur
Does the offer has a price > 0 USD ? If not that's should be the reason why you don't have it. They consider a transactable offer if you offer a public paid plan >0 USD.
Also are you the person defined as the incentive admin? Meaning you're the person within your org receiving this com ?
If despite all of that you haven't received anything - you unfortunately have to escalate this through support.
Johan
Hi Johan,
It's Azure Marketplace only and public. Published live in November 2022 (Q4' 2022).
Thanks,
Sid
It's Azure Marketplace only and public. Published live in November 2022 (Q4' 2022).
Thanks,
Sid
sid6mathur thx for the additional context:
Two other qualifying questions
Does the offer has a price > 0 USD ?
If you look at Partner Center >"Incentives" do you see an incentive named "campaigns" as shown below ? Or not at all ?
**
By the way, I'm Johan Founder @http://wetransact.io/, we make Microsoft Marketplace as easy as 1-2-3. If you're looking to say goodbye to tedious listing processes and hello to mailto:email%20address%20removed%20for%20privacy%20reasons.
- Under the Enrollments sections -> All Incentive Programs, I don't have a "Campaigns" entry.
My understanding is that this entry is dependent on receiving that missing email (promised in support tickets but not yet delivered, see OP) from email address removed for privacy reasons ?- Hello sid6mathur
Does the offer has a price > 0 USD ? If not that's should be the reason why you don't have it. They consider a transactable offer if you offer a public paid plan >0 USD.
Also are you the person defined as the incentive admin? Meaning you're the person within your org receiving this com ?
If despite all of that you haven't received anything - you unfortunately have to escalate this through support.
Johan- Hi Johan,
Sorry, yes, the transactable offer has multiple > 0 USD subscription tiers. I opened two tickets in the past 45 days, but there was no email despite a polite assurance that our MPN ID qualifies and the email will be out current week or next week.
Thanks
Sid