Forum Discussion
Global incentives payments being delayed? Transact and Grow
- Hello sid6mathur
Does the offer has a price > 0 USD ? If not that's should be the reason why you don't have it. They consider a transactable offer if you offer a public paid plan >0 USD.
Also are you the person defined as the incentive admin? Meaning you're the person within your org receiving this com ?
If despite all of that you haven't received anything - you unfortunately have to escalate this through support.
Johan
Hello sid6mathur your understanding about when you should have received the invite is right.
Might be due to some other things...
Would you mind specifying the storefront your solution was published on ? Is it on AppSource only ? Azure Marketplace only ? or both ?
Also if your plans are public/private ?
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By the way, I'm Johan Founder @WeTransact, we make Microsoft Marketplace as easy as 1-2-3. If you're looking to say goodbye to tedious listing processes and hello to cash contact us.
- Hi Johan,
It's Azure Marketplace only and public. Published live in November 2022 (Q4' 2022).
Thanks,
Sidsid6mathur thx for the additional context:
Two other qualifying questions
Does the offer has a price > 0 USD ?
If you look at Partner Center >"Incentives" do you see an incentive named "campaigns" as shown below ? Or not at all ?
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By the way, I'm Johan Founder @WeTransact, we make Microsoft Marketplace as easy as 1-2-3. If you're looking to say goodbye to tedious listing processes and hello to cash contact us.- Under the Enrollments sections -> All Incentive Programs, I don't have a "Campaigns" entry.
My understanding is that this entry is dependent on receiving that missing email (promised in support tickets but not yet delivered, see OP) from email address removed for privacy reasons ?
