Forum Discussion
sid6mathur
Mar 10, 2023Brass Contributor
Global incentives payments being delayed? Transact and Grow
Hi MSFT team, Is there a slowdown in Microsoft's processing of ISV incentive payments linked to the https://partner.microsoft.com/en-us/asset/collection/marketplace-transact-and-grow-incentive-ca...
- Mar 13, 2023Hello sid6mathur
Does the offer has a price > 0 USD ? If not that's should be the reason why you don't have it. They consider a transactable offer if you offer a public paid plan >0 USD.
Also are you the person defined as the incentive admin? Meaning you're the person within your org receiving this com ?
If despite all of that you haven't received anything - you unfortunately have to escalate this through support.
Johan