Forum Discussion
Customer Subscription to ISV Activation of Private Offer - Time bound?
Hello, Once our customers have subscribed to our private offer, how long to do we have before we need to activate on our end in our Azure portal? I believe I saw 30 days in documentation somewhere,...
kyle-callahan Thank you for the reply! I see in the documentation that they have 30 days to configure account from when they push subscribe. Are they billed when they do "configure account" or when we push activate of the subscription in our Azure portal?
For a little context, we have a customer who wants to subscribe all the way to an offer, all the way through configure now, but they do not want this sub to start until about 20 days later. Reason being - their admin will be on vacation!
Thank you!
The marketplace does not yet support scheduling future subscription start dates. When they complete the purchase, the subscription term and billing cycle will begin. Your customer could accept your private offer in advance, but opt to wait until their admin returns to complete purchase (as long as they do this within the start/end dates of the private offer so your custom pricing and terms remain valid for their organization). A customer's marketplace purchases and charges accumulated throughout each month are consolidated into their Azure invoice.
kyle-callahan thank you!