URGENT: Campaign Eligibility Roster Refresh for Belvit Hub (Case #2610290050004098)

Hello Training & Learning Partner Operations Team,

I am posting here as recommended by Jill Armour regarding an active issue with campaign roster synchronization for our organization, Belvit Hub (MPN: 7157172, Tenant ID: a92ab97f-a796-4aea-9f81-aa990af5a2bb).

Summary:

Partner Vetting: Belvit Hub's MAICPP enrollment is active, and legal entity vetting was authorized on September 24, 2026.

Issue: 500+ candidates attempting to register for the Technofocus LevelUp / Certification Week campaign are receiving an "Ineligible Domain" error.

Vendor Dependency: Technofocus support confirmed in writing that their portal cannot manually override domain eligibility and that they are awaiting an updated partner eligibility roster push from Microsoft Skilling / Learning Operations.

Partner Support engineer Hesham Ali has initiated an internal consultation (Case #2610290050004098), and we have also reached out directly to email address removed for privacy reasons.

Could a community manager or Learning Partner lead here assist in ensuring our authorized partner domain (@belvit.space) is included in the supplemental whitelist update sent to Technofocus so our candidates can claim their exam vouchers?

Thank you for your support,

Oyedele Taiwo

Belvit Hub