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StachelS13's avatar
StachelS13
Occasional Reader
Jul 02, 2026

TSP Onboarding and Partner Center Access Questions- GSI Microsoft Partner

Hi There, 

Quick question regarding our Microsoft TSP onboarding.

We submitted our onboarding request on June 5, 2026, but did not receive any updates until today (July 2, 2026), when my Microsoft GSI Skilling Lead helped connect me with your internal team. At that point, someone confirmed that our organization has now been onboarded as a TSP.

My question is: Should we expect to see any changes in Partner Center once the onboarding is completed? For example:

  • Should a TSP section or tab become available?Should we now see an option to purchase the TSP Action Pack or is that optional?

  • Are there any Partner Center permissions or configurations that still need to be completed on our side?

Additionally, I have a team in South Africa asking me to grant them access to Partner Center so they can manage TSP-related activities and track metrics. Before I proceed, I'd like to understand whether that access is actually required and whether I'm heading in the right direction.

 

Could someone please provide some guidance on the expected next steps and what we should be seeing in Partner Center following the onboarding?

 

Thank you in advance for your help.

Partner Program
Training Services Partner

3 Replies

  • DanDonohue's avatar
    DanDonohue
    Icon for Microsoft rankMicrosoft
    Jul 06, 2026

    Hi StachelS13​, please check your junk mail for an email, subject line: "Welcome to the Microsoft Training Services Partner Program" from sender: MicrosoftTSPOnboard. 

    That email outlines the resources for you to get started including onboarding into the ecosystem. You will not receive any further direct emails from that alias. The initial email directs you to all the Get Started resources. 

    You should be able to access the Training Services Partner tab in Partner Center as you show in your screen shot. All of those "not started" tags will remain that way until you start accumulating KPIs via the achievement code and MTM survey processes. Please note that the dashboard is updated monthly by about the 10th of each month with the prior month's data. If you were to start earning KPIs today, that data would begin reflecting after the mid-August refresh. 

    If you own the partner account in Partner Center, you can provision whomever you wish from your organization. Here is more information: Roles, permissions, and workspace access for users - Partner Center | Microsoft Learn 

    Please let me know if you have any further questions. If you want to discuss business-sensitive data, you can send me a direct message. 

  • Jamony's avatar
    Jamony
    MCT
    Jul 03, 2026

    Hi StachelS13, once onboarding is confirmed I’d give Partner Center a little time to catch up, then verify you are signed into the same tenant and have the right Partner Center roles. I’d also ask your GSI Skilling Lead to confirm the Partner Center association and location ID, because a missing role or wrong tenant context can make onboarding look incomplete even when the backend status has changed.