Forum Discussion
Setting up a Pearson Partner Store Account
Hi everyone I thought I'd like to give feedback here on the experience of setting up a Partner Store account with Pearson, cc DanDonohue . Despite successfully setting up the account early on...
DanDonohue
Microsoft
MicrosoftThanks for the feedback Chintan. Don't want to go into too much detail here but I was aware of your escalation. My understanding was that your membership lapsed and then was renewed, but that gap created the temporary blocker. Please reach out to me directly if you have any further concerns or have additional details.
DanDonohueMicrosoft
MicrosoftWanted to close the loop on this for others. Chintan's issue was likely tied to a data disruption on Microsoft's side. We're working on a strategy to prevent this in the future.
For everyone: If you are a TSP (LAPs, former silver / gold) and believe you should be able to register for the Pearson Store and cannot, please escalate to Pearson by clicking on "Help" at the top of the store registration page, scroll to the bottom to access the "Contact" page and submit an escalation. Thanks.
For everyone: If you are a TSP (LAPs, former silver / gold) and believe you should be able to register for the Pearson Store and cannot, please escalate to Pearson by clicking on "Help" at the top of the store registration page, scroll to the bottom to access the "Contact" page and submit an escalation. Thanks.