Forum Discussion
chintanpatel_za
Jul 19, 2023Brass Contributor
Setting up a Pearson Partner Store Account
 Hi everyone     I thought I'd like to give feedback here on the experience of setting up a Partner Store account with Pearson, cc DanDonohue .     Despite successfully setting up the account early on...
Julian_Sharp
Jul 20, 2023Learn Expert
I also had problems with the store:
First, when selecting the Action Pack option, the organization id wasn't recognised, this was solved by selecting Microsoft Cloud Partner Program.
Second, the location id (UK) was not recognized and this took about a week to be resolved.
First, when selecting the Action Pack option, the organization id wasn't recognised, this was solved by selecting Microsoft Cloud Partner Program.
Second, the location id (UK) was not recognized and this took about a week to be resolved.
- DanDonohueJul 20, 2023Microsoft Thanks Julian. What you're describing (MCPP letting you through and the 1 week validation) is the expected behavior as that is a separate validation process for non-Training Services Partner (Learning Partner, LAPs) program participants.
 However, my concern is that you expected to be able to sign up via the Action Pack option but were not able to. I'm going to DM you and get some details so I can investigate. Thanks for your support.
- chintanpatel_zaJul 20, 2023Brass ContributorI faced the same problem yesterday. A new Learning Partner's Partner ID and Location ID could not be found. Sent an email yesterday and I dread that this Learning Partner won't be able to start operating as a Learning Partner any time soon.