Forum Discussion
Need to change legal name
Hi Team,
Please help me to change my legal name.
I have been working on this same problem for a month. Microsoft Vetting Team has had me stuck at business verification for a month. The system will not allow me to upload any additional documents. I put in a service request, but it says this type of request is not eligible for an appointment.
I need help in this area desperately. Anyone who can give direction would be greatly appreciated.
Clint
Rajeshwari https://aka.ms/CertificationSupport and ask a new question
Have tried to raise question but havent received any reply back or changes in my profile.
I just received an email from the Vetting Team. I submitted 2 documents that were dated October 2024 and my sales tax certificate dated 12/11/2023. Their reply is the document is too old. Their rule is
All documents submitted should be issued within the previous 12 months or where the expiration date is a future date that is at least 2 months away.
12/11/2023 is in the format MM/DD/YYYY. When I submitted the document was originally the end of October on the website. When I replied to their email it was Nov 15. So two things. First, it appears they don't understand how the US typically formats dates. Second, even if the format was day/month/year, it is irritatingly petty to say, "Well, this is 3 days too old for this correspondence. We won't even consider when the document was posted a month ago."
