Forum Discussion

Hamras's avatar
Hamras
Copper Contributor
Apr 28, 2026

Issues while registering to Pearson Vue account - TSP requirement

Hi Team,

we got the welcome email from Microsoft for Training Services Partner Program, and performed below steps:

Register for Microsoft Learn Admin Access
Create a Metrics that Matter survey account
Register for Pearson Vue and ALH accounts

while registering for Pearson Vue account we are getting "Organization and / or Location ID not found" errors.

We are existing Microsoft AI Cloud Partners, and begins the onboarding for Training service partnership, which option we should select for the 

Pearson Vue account creation.

Your guidence much appreciated.