Achievement codes not reflecting in Partner Centre

Hi,

I held an AI-900 course in June, but the achievement code redemptions haven't appeared in Partner centre yet, so I was wondering if someone could help me check that everything is set up correctly?

• We had previously purchased the learning action pack, but completed the onboarding process in May (received onboarding email).
• I had previously (i.e. after we had purchased LAP but before the new onboarding) enrolled a class admin outlook account and could/can request achievement codes; this is set up against the same MPN ID so figured it would be OK to continue using it to create codes.
• Could see in the Xtremelabs classroom portal that multiple participants had redeemed the code, but nothing in Partner centre (last refresh states Aug 5th , course was held June 18th)

Let me know if I should send over any details, MPN ID etc