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danielw64's avatar
danielw64
MCT
Aug 06, 2025

Achievement codes not reflecting in Partner Centre

Hi,

 

I held an AI-900 course in June, but the achievement code redemptions haven't appeared in Partner centre yet, so I was wondering if someone could help me check that everything is set up correctly?

 

  • We had previously purchased the learning action pack, but completed the onboarding process in May (received onboarding email).
  • I had previously (i.e. after we had purchased LAP but before the new onboarding) enrolled a class admin outlook account and could/can request achievement codes; this is set up against the same MPN ID so figured it would be OK to continue using it to create codes.
  • Could see in the Xtremelabs classroom portal that multiple participants had redeemed the code, but nothing in Partner centre (last refresh states Aug 5th , course was held June 18th)

 

Let me know if I should send over any details, MPN ID etc

Partner Program
Training Services Partner

4 Replies

  • RizwanQ's avatar
    RizwanQ
    Copper Contributor
    Nov 11, 2025

    Hi,

    I came to this forum as we are having the same issue, The achievement codes and Metric that Matter feedback is not reflecting on our partner platform for eligibility.

    Can you please help!

    Thanks

  • DanDonohue's avatar
    DanDonohue
    Icon for Microsoft rankMicrosoft
    Aug 07, 2025

    Thanks danielw64​, 

    If the achievement codes were redeemed in June then they should be visible when June's data landed in mid-July. Please send me a DM with your partner details (partner name, Microsoft partner ID) as well as what achievement codes you believe to be missing, and I can investigate. 

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