Forum Discussion
Sole Global Admin locked out - lost MFA device, SSPR phone verification returns error
Hello, I am the sole Global Administrator of a Microsoft 365 Business Standard tenant and I am completely locked out of the account. What happened: - My phone with Microsoft Authenticator wa...
I believe yes, you are required to contact the Microsoft support team and request escalation to Data Protection for MFA reset and tenant access restoration.
https://support.microsoft.com/en-us/support/