Forum Discussion
Locked out from my global admin account
I made a mistake an locked my global admin account by accident. No, I don't have an alternate way to get access. Yes, that's my mistake and I won't make it again. However, I opened a case with Micro...
Hello Huweee,
You should have ticket number after the case was opened. Couple of ideas to try:
- Call to technician assigned to your case.
- Send email to the technician.
- Call his manager (usually manager's info is in signature of technician)
- Send email to his manager
- Call general MS Support line and reference ticket #.
- Open a premium (paid) ticket with business critical impact.
Hope that helps.