Cannot authenticated missing phone

Question

Hi There,&nbsp;I am administrator of my business basic, I'm having trouble to login my admin portal cause cannot authenticate with missing phone and there's no another method to authenticate, can you give me a solution to make me login to admin portal,

elieelkarkafi · Answer

you don't have any emergency or "break glass"' accounts in your Azure AD ?

titiek · Answer

No i dont, there's any solution for this case? elieelkarkafi&nbsp;

elieelkarkafi · Answer

open a ticket with Microsoft through your Microsoft account manager so they can check what it can be done from their end in that situation.

titiek · Answer

I cannot log in my account manager, cause cannot get code from authenticator elieelkarkafi&nbsp;

elieelkarkafi · Answer

I mean, you need to contact your Microsoft account manager by phone to explain your situation so he can open a ticket for you.

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Cannot authenticated missing phone

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