Forum Discussion
**bleep**. Security Update (like KB5101650) breaking SmartCard Authentication for Office 2024 apps to O365
Seems this is well known but not hotfix yet, the workaround:
1. Profile Recreation
Disable automatic NTUSER.DAT backups
Delete cached profile registry keys under HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
Rename the existing profile folder, then let Windows create a fresh one at next login
Copy non-AppData files back manually
Note: Application-specific settings must be reconfigured.
2. Clear Cached Credentials
Open Credential Manager > Windows Credentials
Remove old Office/ADAL/WAM entries
Disconnect stale work accounts under Settings > Accounts > Access work or school
Reboot and re-sign in interactively
3. Interactive Sign-In Reset
Close affected apps
Sign in at office.com with SmartCard PIN
Relaunch Outlook/Teams to refresh the Entra session