Forum Discussion

Johan Pauly's avatar
Johan Pauly
Brass Contributor
Jan 04, 2017

Why is "Focused Inbox" suddenly disappeared?

Hello,

 

Until the end of 2016 our tenant had "Focused Inbox" activated. But since a couple of days, we're missing the separation of "Important" and "Other". When we can see all our messages in our Inbox-folder in Outlook 2016, we don't see these messages in OWA. What has changed?

  • I am able to see Focussed inbox in OWA but not in my Outlook desktop app.

    It appeared for a couple of days and suddenly disappeared.

    How can i get it back?

      • Kalyan Chanumolu's avatar
        Kalyan Chanumolu
        Icon for Microsoft rankMicrosoft

        I am on 1705 Microsoft Channel

        Can I check if Modern Authentication is enabled if I am not an office 365 admin? 

         

        I get the below error.

         

        Get-OrganizationConfig : The term 'Get-OrganizationConfig' is not recognized as the name of a cmdlet, function, script
        file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct
        and try again.

         

  • Jason Rhodes's avatar
    Jason Rhodes
    Iron Contributor

    I've got the exact same issue.

     

    Focused inbox shows on my Outlook on iOS but no matter which browser I use on which computer (I've tried many, cleared caches etc) all I have is 'Inbox'.

     

    And now all of a sudden I can access the clutter settings again - these settings were gone once Focused inbox arrived.

     

    This is very concerning.

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