Forum Discussion
Focused Inbox vs Clutter (more junk in my primary inbox)
So it appears that Focused Inbox may have rolled out to our tenant
Nothing is going into Clutter anymore. A ton of stuff that has previously been filtered into my clutter folder is now sitting in my primary inbox.
So until an Outlook client update for Focused Inbox gets rolled out, does this mean that I will get a bunch of junk in my primary inbox?
It I look at it in OWA or mobile Outlook, for the most part it seems to do ok, but I do see stuff that I expect to not be in focused inbox in my main inbox there as well.
14 Replies
I am so frustrated with the new focused inbox. My mail on my ipad and iphone is catching every piece of email that comes in. So now, I feel my whole inbox is junk mail. This is crazy and I'd like to learn in layman terms how to turn clutter back on.
- completely agree.
This is what we were concerned about, Focused Inbox rolling out before the Office client update is released. Microsoft didn't see this as a big problem at the time:
"So if you do that before the release on Windows desktop, you will then see emails that previously went to Clutter going to your inbox. We don't expect many users will go that route, since the numbers of people who move between Web/Windows/Mac is very small."
Can you turn off FI and go back to Clutter for the time being, does it work that way? From a previous thread -
Steps to re-enable Clutter (for admin)
As an Office 365 admin, you can re-enable Clutter using Exchange PowerShell. Once this is done, Focused Inbox will be turned off and Clutter will be active again.
Turn Clutter on using Exchange PowerShell
- You can enable Clutter manually for a mailbox by running the http://go.microsoft.com/fwlink/?LinkID=834446 cmdlet. You can also view Clutter settings for mailboxes in your organization by running the http://go.microsoft.com/fwlink/?LinkID=834759 cmdlet.
- Example: Turn on Clutter for a single user named Allie Bellew: Set-Clutter -Identity “Allie Bellew” -Enable $true
- This is pretty ridiculous.
We arent able to tell which users had Clutter and which didnt because IsEnabled is set automatically to false for everyone.
So now we have to turn it on for everyone regardless if they had it turned off or on before.
Rolling this out without the client supported is irresponsible, and now I'm getting slammed with "why's" from our users.- Bloody hell, its not even on for everyone. Some users still have clutter, and some have focused inbox. My boss had focused inbox yesterday, but now clutter is back.
Some kind of phased rollout
what is the holdup anyway with the Outlook 2016 client update? Were there some issues?
I remember having FI last year for outlook on the web (in first release) and it then being pulled back until recently.
Ivan54 wrote:what is the holdup anyway with the Outlook 2016 client update? Were there some issues?
I don't think that has been disclosed, this is the last we heard back from Jan -
"While we have completed the Focused Inbox feature, we still have some work to complete to deliver the update to Outlook 2016 for Windows. We will update this blog again when we have an updated launch date."
It would be great if we could get an update on this situation, as now people are running into this.
