Forum Discussion
Focused Inbox vs Clutter (more junk in my primary inbox)
This is what we were concerned about, Focused Inbox rolling out before the Office client update is released. Microsoft didn't see this as a big problem at the time:
"So if you do that before the release on Windows desktop, you will then see emails that previously went to Clutter going to your inbox. We don't expect many users will go that route, since the numbers of people who move between Web/Windows/Mac is very small."
Can you turn off FI and go back to Clutter for the time being, does it work that way? From a previous thread -
Steps to re-enable Clutter (for admin)
As an Office 365 admin, you can re-enable Clutter using Exchange PowerShell. Once this is done, Focused Inbox will be turned off and Clutter will be active again.
Turn Clutter on using Exchange PowerShell
- You can enable Clutter manually for a mailbox by running the http://go.microsoft.com/fwlink/?LinkID=834446 cmdlet. You can also view Clutter settings for mailboxes in your organization by running the http://go.microsoft.com/fwlink/?LinkID=834759 cmdlet.
- Example: Turn on Clutter for a single user named Allie Bellew: Set-Clutter -Identity “Allie Bellew” -Enable $true
- This is pretty ridiculous.
We arent able to tell which users had Clutter and which didnt because IsEnabled is set automatically to false for everyone.
So now we have to turn it on for everyone regardless if they had it turned off or on before.
Rolling this out without the client supported is irresponsible, and now I'm getting slammed with "why's" from our users.- Bloody hell, its not even on for everyone. Some users still have clutter, and some have focused inbox. My boss had focused inbox yesterday, but now clutter is back.
Some kind of phased rolloutThat sounds really awkward, to say the least.! I'd be turning off Focused Inbox in my tenant if it was running amok if it meant everyone went back to how they were. Makes support impossible and hurts credibility.
Have you opened a support call yet? I would be escalating this, the best you can. It would be great if we could get some clarity here. I don't understand why the Focused Inbox rollout has been this problematic, going back eight months now.
what is the holdup anyway with the Outlook 2016 client update? Were there some issues?
I remember having FI last year for outlook on the web (in first release) and it then being pulled back until recently.
Ivan54 wrote:what is the holdup anyway with the Outlook 2016 client update? Were there some issues?
I don't think that has been disclosed, this is the last we heard back from Jan -
"While we have completed the Focused Inbox feature, we still have some work to complete to deliver the update to Outlook 2016 for Windows. We will update this blog again when we have an updated launch date."
It would be great if we could get an update on this situation, as now people are running into this.
Cian Allner i already have a focused inbox on the mac and before i had focused inbox on android but since i have the focused inbox on the mac the issue of all mail pings was not present since the focused inbox on the mac i have the issue
