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Jason_Eckert1011's avatar
Jason_Eckert1011
Copper Contributor
Jun 27, 2023

Apple Mail and Exchange

Hello, let me start by saying I am not a professional. We run a small non-profit that uses Macs but our email is through Microsoft 365 via hosting on GoDaddy.

 

Recently we have been unable to add new email accounts to Apple Mail.  I have also tried downloading the Outlook App and adding accounts that way.

 

We are continually getting an error message that says:

 

"Your browser is a bit unusual....  Try disabling ad blockers and other extensions, enabling javascript, using a different web browsers, or turning off your VPN"

 

We do not have VPN.  I turned off ad blockers and there are not other extensions.  I reset the default browsers to Chrome.  I deleted all the browsers history.  None of that has helped.

 

 

    • Jason_Eckert1011's avatar
      Jason_Eckert1011
      Copper Contributor
      I am able to login in with Outlook Mobile App on my iPhone for all our accounts.

      I am also able to login using Outlook on the web with Safari, Chrome and Edge.
      • Osinachi_Ogbuji's avatar
        Osinachi_Ogbuji
        Copper Contributor
        Hi Jason, if I understand you correctly, you are able to log in now on your iPhone for all your accounts but the issue you are having is coming from your Apple mail app.

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