Forum Discussion
Jason_Eckert1011
Jun 26, 2023Copper Contributor
Apple Mail and Exchange
Hello, let me start by saying I am not a professional. We run a small non-profit that uses Macs but our email is through Microsoft 365 via hosting on GoDaddy. Recently we have been unable to add ...
MathieuVandenHautte
Jun 27, 2023Steel Contributor
Hi Jason,
To narrow down the issue:
- Can you login to Outlook on the web? Please test with different browsers such as Safari, Chrome and Edge
- Are you able login with the Outlook Mobile App? Please test when connected to cellular and not Wifi
When using a browser, please remove "/v1" in the URL (for example: change https://sso.godaddy.com/v1/login to https://sso.godaddy.com/login)
Jason_Eckert1011
Jun 27, 2023Copper Contributor
I am able to login in with Outlook Mobile App on my iPhone for all our accounts.
I am also able to login using Outlook on the web with Safari, Chrome and Edge.
I am also able to login using Outlook on the web with Safari, Chrome and Edge.