Forum Discussion
Why is my Help not functioning
I am trying to access help to research some topics and keep getting the message to check my internet connection. But connection is fine.
10 Replies
- did that...don't work
- File | Account | Sign out then Sign back in
A little more information about your digital environment, such as Excel version, operating systems and storage medium would be an advantage to get a solution proposal in time.
Welcome to your Excel discussion space!
As a first aid, I could suggest you to carry out an online repair in advance
(Control Panel, Programs and Features, Office 365, Change, Online Repair).
Important: Please select Online Repair instead of Quick Repair.
Restart the PC and open an Office application.
Thank you for your understanding and patience
I know I don't know anything (Socrates)
- I also get the same message in Word. Help is not helping
