Forum Discussion
Copy/paste no longer working in Excel
Sometime in the last few months the copy/paste function within Excel (Office 365 version) stopped working for me. I have updated Windows and all Office apps to the latest version but that hasn't fixed the problem. I've also run the Office 365
The symptom is very strange. When I hit Ctrl-C (or use the drop-down menus) on a cell in Excel the dashed lines that surround a cell selected for copying show up very briefly but immediately disappear. If I go to another cell and paste it just puts a open parenthesis "(" in the cell. Using Ctrl-X to cut exhibits similar behavior.
If I repeatedly hit Ctrl-C it will occasionally work (the dashed lines remain and I can paste) but it typically takes 15-20 tries before it will work and if I try again it will fail. This only seems to affect me when I try to copy cells. If I select a cell and then edit the cell and manually select the content of the cell I can copy and paste with no issue. It also appears to only be an issue when a cell is not empty. If I select an empty cell I can copy/paste just fine. If I select a cell that has been highlighted but has no content that also works properly. It's only when there's text or a formula in the cell that this is an issue.
This only affects Excel, I haven't observed the issue in any other app.
Any ideas?
- I’d recommend that everyone having thus issue goes to File > Feedback and send a frown, putting your details in the section and start it [Can’t Copy Paste]
Also what version is everyone in who’s having this problem ? File > Account
It will read something like
Semi Annual Channel
Build 1234.567
102 Replies
- Heather SchmeckCopper Contributor
I was having the same issue and found the below fix that worked for me, 2nd post from Gary McMaster.
https://www.mrexcel.com/forum/excel-questions/448364-lost-right-click-cut-copy-paste.html
- Kausik DattaCopper ContributorWhoa. Looks like this issue is going on since last October, with no resolution offered from Microsoft! I have the same problem. So far I was dealing with the annoying "There is a problem with the Clipboard..." message -- even if Excel 2016 was the only open program on my Windows 10 Pro PC at that time. Today, I find that even drag-and-drop copying is not working as expected. To be sure, the drag and drop works, but the selection and the cursor become non-responsive for several seconds. The only way I can get them to respond seems to be either click on another Excel file, or click on the Preview in the taskbar to get back to the same file.
The repair of Office programs did not work at all, and so far on my computer, this weird issue is restricted to Excel 2016 only (Version 1805; Build 9330.2087 Click-to-run). - bergthold.kevinCopper Contributor
I've had similar issues in the desktop version of Microsoft Office Professional Plus 2010. I first noticed that Excel would not drag-and-drop from cell to cell. I couldn't paste in, any capacity, within a workbook either. However, I could copy from Excel and Paste to another program(BluBeam/Adobe), just not another Office program. Which lead me to discover the problem existed across all the Office programs I had open.
I closed ALL Microsoft Office programs and re-opened them and the copy-paste functionality returned for all of them.
- Stephen Eddleston-McGrathCopper Contributor
I've just come across this issue in Excel on a colleague's computer, running Windows10.
What we found as a workaround was that selecting the required range, holding Ctrl and dragging the entire frame from workbook A to workbook B successfully copied the range. It helped that we were working on a dual screen.
Normal copy & paste, using either Ctrl+C/Ctrl+V or right click did not work. As soon as we clicked on workbook B, the dotted lines from workbook A disappeared and the paste function reverted to pasting some text that had been copied elsewhere earlier in the day.
- Pg. Hj. Sahril PBCopper ContributorI had this very same problem. I tried to copy and paste from a word document onto excel but wouldn’t work. Right clicking also didnt work as the drop down only appeared for less than a second and disappeared again. So I opened the clipboard and saw that i had 24 items of the same one in the clipboard. Tried to Clear All but to no avail.
Anyway, i did this. I clicked on an empty cell. And on the keyboard, i pressed Escape. And that fixed it. That’s it! And i almost bought a new computer! Glad I didn’t! Phew!- Tranquil ITCopper Contributor
This did it for me, Im glad it was simple. Click on empty Cell and press ESC a few times and try again.
Pg. Hj. Sahril PB wrote:
I had this very same problem. I tried to copy and paste from a word document onto excel but wouldn’t work. Right clicking also didnt work as the drop down only appeared for less than a second and disappeared again. So I opened the clipboard and saw that i had 24 items of the same one in the clipboard. Tried to Clear All but to no avail.
Anyway, i did this. I clicked on an empty cell. And on the keyboard, i pressed Escape. And that fixed it. That’s it! And i almost bought a new computer! Glad I didn’t! Phew!
- Jose BalbuenaCopper Contributor
I hope they can fix this but in the mean time this was my work around:
1. Make Clipboard visible under Home tab
2. Highlight what you would like to copy / paste and you will see it show up in clipboard
3. Select the cell where you want the info to be pasted on
4. don't press Ctrl+V, instead press the actual item on the clipboard menu and the items will be pasted on the selected cell. Note: it will be pasted without formats.
Again if someone else can figure out this issue that would be great, but in the mean time these steps have worked every time.
Thanks
- AntoineThibaudCopper Contributor
I was having the same issue as the original post, although after reading the thread I realized I had also lost the ability to drag down from two cells containing 1 and 2 respectively and have Excel complete a series: instead, all the cells in the range now had 1...
Copy&paste didn't work in just one specific workbook, let's call it the "failing workbook". I had a few more open at the same time: copy/paste worked fine in all the others. I could even copy in the failing workbook and paste correctly in another one. It was only in the failing workbook that if I selected a cell (or a range of cells), copied them, and as soon as I clicked on a new cell the dashed lines would disapear and there was nothing left to paste.
Same as the original post, I was able to copy and paste the text content from one cell to another.
I am an occasional Excel user: the only thing that was different between the failing workbook and the rest of them is that it contained macros. I don't fully understand the code, I copied it from a googled example and adapted it to my particular needs. The macros I copied count the number of coloured cells in a range.
While writing this reply I tried duplicating the file and removing the macro module on the copy.
Copy&paste worked immediately after.
After this I looked into the macros and saw that I had pasted the following code in the ThisWorkbook option:
Option Explicit ' ' http://www.myonlinetraininghub.com/count-sum-and-average-colored-cells ' Private Sub Workbook_SheetSelectionChange(ByVal Sh As Object, ByVal Target As Range) 'Uncomment the next line if you want to make Excel recalculate the ActiveSheet every time the Selection changes ActiveSheet.Calculate End Sub
So I did comment back the ActiveSheet.Calculate line, and copy&paste worked once again !!
Maybe for folks who are having the issue in any workbook, the problem could be triggered by having a start macro with some command such as the line I showed...
The dragging issue must be another problem because it seemed to happen in all my workbooks, not only in the failing one. However after closing Excel and reopening just the failing workbook, dragging 1,2 to get a series was once again working, both in the failing workbook and in another fresh one I opened.
I could not get it to fail again...
I hope this helps somebody at Microsoft look into both issues...
- aJennyAnnCopper ContributorI had this same issue on a single workbook, also corrected when I removed the ActiveSheet.Calculate code.
- null nullCopper Contributor
I got mine to work... (copying from Excel to Smartsheet (Safari)
I used paste and match style from the Edit Menu when CMD-V would not work...
- fred hydeCopper Contributor
Add me to the list. Some copy/paste function work,some do not. This started recently. Specifically I was trying to copy formulas from a range of cells to paste into another range. Some cells had formulas, others only had values. When attempting to 'paste formulas', Excel would only perform a basic 'paste' of all the data in the copy-from range, thus overwriting the values in the target range. I tested with different files on three separate machines. One desktop and one tablet both running Office 365 desktop versions of Excel 2016, and one other desktop running Excel 2010. Same problem in all. Their are two common denominators: All three systems are running windows 10 (two running Pro, one running Home), and all the files tested were last modified using Excel 2016. I've tried all the solutions posted here so far - no joy. I did the feedback to MS are requested. Surely hope this get a solution quickly. Productivity is being killed!!
- Andrei MicleaCopper Contributor
This problem is just because you have 2 instances of EXCEL.EXE and you want to copy paste from one instance to another. You can't copy paste values for example. You can see that from your Start Task Manager. In excel 2010 any workbook opened from explorer was opened from the last application opened. In 365 they try but from my experience sometimes fails to open all of them in only one application.
A solution is to open that excel file using File->Open commands inside your application and not double-clicking an excel file from explorer. I hope this helps.
- jrizorCopper ContributorSee more at https://docs.microsoft.com/en-us/office/troubleshoot/excel/cannot-paste-attributes
- Darren_In_OzCopper Contributor
A POSSIBLE FIX FOR YOU
Hijrizor refer to this link: https://www.drivereasy.com/knowledge/solved-copy-and-paste-not-working/ STEP 3 worked for me & several others on that site.
Hope this helps 😉
- aJennyAnnCopper ContributorNot necessarily. I found this problem trying to copy/paste on the same worksheet.
- Ian LoughlinCopper Contributor
As a novice user I think I have the same problem. I am trying to copy a range of cells in a column to the adjacent column ( ie next month). I used to be able to do this with one mouse operation - select the cell range then move over to the next column and it would copy that range. Now that doesn't work. It changes the content of each selected cell to the first (top) cell. This is definitely something that has changed or a parameter that I've changed but I don't know what.
- Hi Ian, are you doing Right Click Copy then moving and doing Right Click paste or something different?
- Darren EyreCopper ContributorI have the same issue, have not managed to find the root cause as yet but do have a simple workaround that gets it working again!
Open notepad or an email or probably anything else with some text in it , press Ctrl A, Ctrl C, then Ctrl V. then go back to Excel and Copy and Paste will be working again !- redgemini1982Copper Contributor
I am only trying to copy and paste from Notepad and Notepad++ and it's not working. When I paste from Notepad to other programs (Word, Browser, etc.) it works fine, it only happens in Excel.
- Marilou RichardsonCopper ContributorThe Ctrl A, Ctrl C, then Ctrl V worked for me!!! Thx so much.
- Marilou RichardsonCopper Contributor
The Ctrl A, Ctrl C, then Ctrl V worked for me!!! Thx so much.
- Tracie StammCopper Contributor
I am sorry, but this guidance is so unhelpful it is kind of unbelievable. Of course Ctrl+A, C, V worked for you -- because you are not experiencing the issue!!
Suggest the moderator delete these duplicate responses.
- Andrew DaehnCopper Contributor
I have had this same issue in all Microsoft Office products, and I just had the same issue happen in OpenOffice Draw! It seems to happen with a document that I have been editing over and over again. Opening a new document does not seem to help the issue.
- Robert KafkaCopper Contributor
Hi all,
I had this same issue and was disappointed to get to the bottom of the page with no answer.
However, upon saving & closing the most recent workbook I was working on, the copy paste functionality was restored in the new sheet I was working on that lost the ability to copy/paste.
This is really frustrating, but I think all we need to do is be a bit more organized and not leave workbooks open that we're not working on. That's my new protocol anyway. Hope this helps.
- Daniel BennettCopper Contributor
I have found the problem with copying from Excel cloud and to a local MAC screen i.e. a multi cell with a value to say notes.
The solution which is not one, but highlights the issue, is that you can double click on a value in Excel and copy from the bar, as below and it works 😩 but if I try and access and copy directly from the CELL it does not work at all, which is the existing problem. Not really a workaround, but does highlight what is going on !!