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vanessaPearson's avatar
vanessaPearson
Copper Contributor
Jun 05, 2020

Comments/Collaborations with outside organizations

I often share my spreadsheets with clients outside of my organization. When I @comment someone outside of MY organization (even though workbook is shared with them) I cannot tag them! HELP 

  • vanessaPearson 

    To my knowledge mentions work only if the file is kept Sharepoint / Onedrive (or synced folder) and if the contact of the person is recognizable within your tenant. Other words, IT admins shall add such contact to active directory.

    • k_sze's avatar
      k_sze
      Copper Contributor

      SergeiBaklanWhat counts as "recognizable within your tenant"?

       

      Our company works with our client and we have access to their MS Teams and Azure DevOps, using our company's Microsoft account credentials. We also have read/write access to some of their SharePoint sites. Does that count?

       

      Our client hires multiple vendors (including us). And we, as multiple vendors, collaborate on the same Excel spreadsheets in our client's SharePoint. I find that I am unable to @mention users from a different vendor organization, even though we both have read/write access to the same Excel spreadsheets.

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