Forum Discussion

Reza_Ameri-Archived's avatar
Reza_Ameri-Archived
Bronze Contributor
Feb 12, 2020

New Way to Submit Feedback in Microsoft Edge

There are three ways to submit Feedback directly to Microsoft Edge team:

 

1) Send feedback through Feedback option in Microsoft Edge , which is fast and convenience but normally we won't see how well our feedback has been evaluated.

 

2) Submit feedback through Feedback Hub app in Windows 10 which is easy and cool but to do that we need to have access to Windows 10 device.

 

3) Share feedback using this discussion and this community , but the problem is there are so many discussion and sometimes it is hard to track what happens to our original idea and we don't have ability of upvote here.

 

Therefore, I suggest we need a platform similar to UserVoice , so we could share feature request and more concentrate on Feedback rather than discussion. If Feedback Hub was web-based, it would have been nice to share feedback and such method give us ability to keep track on status of submitted feedback.

  • Reza_Ameri-Archived 

    Spoiler

    Reza_Ameri-Archived wrote:

    There are three ways to submit Feedback directly to Microsoft Edge team:

     

    1) Send feedback through Feedback option in Microsoft Edge , which is fast and convenience but normally we won't see how well our feedback has been evaluated.

     

    2) Submit feedback through Feedback Hub app in Windows 10 which is easy and cool but to do that we need to have access to Windows 10 device.

     

    3) Share feedback using this discussion and this community , but the problem is there are so many discussion and sometimes it is hard to track what happens to our original idea and we don't have ability of upvote here.

     

    Therefore, I suggest we need a platform similar to UserVoice , so we could share feature request and more concentrate on Feedback rather than discussion. If Feedback Hub was web-based, it would have been nice to share feedback and such method give us ability to keep track on status of submitted feedback.


    Hi,

     

    I have to disagree because That's Not true.

     

    first of all there is a 4th way which is here:

    https://microsoftedgesupport.microsoft.com/hc/en-us/requests/new

     

    1. Sending feedback using the feedback button on the browser is the best and preferred way of developers, because it helps them track the feedbacks properly in their internal data base. they have mentioned it several times in the forum.

    And of course you can see how your feedback is being evaluated. when you send a feedback, you receive an automated Email saying that your feedback is successfully received. then once they work on your feedback you receive another email with more information. once your feedback is implemented, you receive yet another email about the feedback, and saying thank you because you helped make Edge better.

    also sending feedback using the feedback button on the browser has the ability record problem in Edge which collections additional information, attaching them to the user feedback and sending more data that helps identify and solve the problem.

     

    2. sending Feedback through feedback hub app is most suitable for Edge stable only.

     

    3. in this forum there is like which is = upvote. they're basically the same thing. also developers usually visit this Community everyday, replying to people, taking feedbacks personally from users and more. but still the preferred way is to use the feedback button on the browser.

     

    Feedback hub app becoming a web based platform, like a PWA, won't help much.

    because:

    1. Feedback hub app needs to be installed and integrated inside the OS in order to be able to record, create and send meaningful diagnostic and telemetry data along with the user feedback. I'm talking about the problem recording feature of Feedback hub app.
    2. also there is no shortage of Windows 10 users. there are more than 1 Billions out there.
    • Neon01's avatar
      Neon01
      Steel Contributor

      Reza_Ameri-ArchivedHotCakeX 

       

      I agree both of you.

      We need a new, genuin, easy to use and, most important, trackable way to submit feedback/issues. 

      And yes, Feedback Hub won't be a suitable solution. 

       

      What we really miss and need is a Public Issue Tracker like https://bugs.chromium.org/

      Well, although it's not capable to collect and send telemetric data, it works. I reported lots of issues within the last years there, and every one either got solved or at least explained why it's not possible to implement or has to be abandoned.

      Plus it helps to stay update on the staus of bug resolving and prevent multiple feedbacks on the same issue. 

       

      So please upvote the Public Issue Tracker in the January survey: https://go.microsoft.com/fwlink/?linkid=2116592

       

      Thanks

       

      • Trackable? the Feedback button on the browser is trackable.
        not publicly, but privately, using Emails.

        there is no reason for it to be public. in fact, developers want to see how many people submit the same feedback (problem or suggestion) to decide whether a feature is popular enough to be implemented, and in case of a problem, more data of the similar problem/bug will help them find and fix the problem faster and easier.

    • robale90's avatar
      robale90
      Copper Contributor

      HotCakeX Me as a developer myself, web one, i want to share feedback regarding some issues. For example i'm having issues with a bug of chromium from november-december https://bugs.chromium.org/p/chromium/issues/detail?id=1049982
      I didn't had a direct way of going through a git repo and post an issue there where i could see the status and if other people have issues with it, or if there is a way to handle that. Right now the issue has been fixed in chromium and in the later added bug on angular https://github.com/angular/angular/issues/35214, but i cannot see if it has been resolved in edge chromium also because their entire list of fixes doesn't include "reduce" word. I don't know if it's gonna be resolved and when.
      Also, right now i'm having issue only in edge chromium with the fact that when i open the developer tools, the app goes offline and i need to refresh it. Also the button for refresh get's glitched above the developer tools. I can send a feedback, but not many information inthere.
      This is quite stupid and i don't like it at all. Me as a developer i need to know if the workaround for the chromium bug can be removed from production app or just leave it there for maybe 2years until i know exactly no one will encounter it, cause trust me....it breaks the app entirely.
      You may be here for the technology and try to defend them cause feedback is great, but i'm here as a developer and trust me, current situation is not great at all.
      https://github.com/microsoft/TypeScript/issues Typescript
      https://github.com/microsoft/vscode/issues Visual studio code
      These are tools used by me where i can go and see if there is an issue reported. Of course, the title of this is regarding feedback and i am talking about issues entirely, but i got here by trying to report an issue. I don't care about a long long list of feedback regarding a stupid pdf color.

      • HotCakeX's avatar
        HotCakeX
        MVP
        To sum it up, what you want is to know when an issue gets fixed, instead of the issue getting fixed and you don't get notifications about it.

        "Also the button for refresh get's glitched above the developer tools. I can send a feedback, but not many information inthere."

        How is the browser feedback button that sends additional diagnostic data and allows you to attach 25MB of any file you want, plus screenshot, not a good way?
        What is a good way then that allows more data to be uploaded?


  • Reza_Ameri-Archived 

     

    Hi!!

    I would really want Edge surf to be on Mobile as well. Since, I have some friends that want to play edge surf on chromebook but only can download mobile version of Edge. So, edge surf on mobile would be cool as well since Chrome has dino on mobile as well. I tried to go to edge://surf on mobile but it didn't work. Also, in the mobile app , there wasn't a 3 lines to change apprence on new tab. It was just the microsoft logo

    • Reza_Ameri-Archived's avatar
      Reza_Ameri-Archived
      Bronze Contributor

      Deleted 

       

      You have to send all these feedbacks through Feedback option in Microsoft Edge.

    • TheShaunSaw's avatar
      TheShaunSaw
      Silver Contributor
      Hi there, it is a very great suggestion, can you send feedback through Microsoft Edge mobile app and can you open a new conversation about this matter as this conversation was opened for another discussion.
  • Reza_Ameri-Archived 

     

    "the way we choose what to work on is completely manual, but the number of people requesting something (or if it's a bug, affected by something) is a major factor in prioritizing the work. And while it's great to have people chatting here about what they want in general, if there's a specific feature they're wanting or bug they're reporting, sending in-product feedback is the best way to make sure we get an accurate count. "

     

    https://techcommunity.microsoft.com/t5/discussions/dev-channel-update-to-81-0-416-3-is-live/m-p/1175290/highlight/true#M24454

    • Reza_Ameri-Archived's avatar
      Reza_Ameri-Archived
      Bronze Contributor

      HotCakeX , this is actually subjective and well let say I am on someone's PC and I would like post feedback quickly without bother to login and so on. Feedback option is the best.

       

      However, the tracking of feedback is still my request. I am fully aware of creating email rule and so on, but they are not very user friendly as feedback tracking tools. I shared my idea and you and others also add comments which are very valuable and I would like to thank you for that. Let say if anyone from Microsoft Edge team would comment on this.

      • HotCakeX's avatar
        HotCakeX
        MVP

        Reza_Ameri-Archived 

        Spoiler

        Reza_Ameri-Archived wrote:

        HotCakeX , this is actually subjective and well let say I am on someone's PC and I would like post feedback quickly without bother to login and so on. Feedback option is the best.

         

        However, the tracking of feedback is still my request. I am fully aware of creating email rule and so on, but they are not very user friendly as feedback tracking tools. I shared my idea and you and others also add comments which are very valuable and I would like to thank you for that. Let say if anyone from Microsoft Edge team would comment on this.


        Sure, we said what had to be said, let's see what's Edge team's take on this.

  • james webster's avatar
    james webster
    Copper Contributor

    this is why no one wants to use edge all its content is liberal no substance your whole page is filled with stupid Hollywood crap that no one cares about and what is this yahoo liberal search page 

  • TheShaunSaw's avatar
    TheShaunSaw
    Silver Contributor

    Reza_Ameri-Archived 

    Feedback hub is a terrible app, I tell you. The bugs are not seen correctly and the new suggestion never comes up which makes that suggestion a useless one as nobody knows about it and upvotes it.

     

    I have reported bugs from months but none of them is resolved even in the fast ring of Insider Preview. I doubt that the Windows 10 Developers put them in their backlog or at least, look at it. Many other users also complain about the same. About Suggestion, some engineers do reply to it that we are looking to make it a feature in Windows 10 when it gets a certain number of upvotes but the issue is that most of the newest suggestions also don't come up when a user posts it. Also, when I upvote a suggestion, the upvote does not get registered many times making me upvote that same suggestion many times. The feed for all feedbacks does not get updated and stays static for days and there are many more problems in the apps.

     

    If you are talking about Microsoft Edge, I tell you that the in-app feedback tool in Microsoft Edge is the best one as we can send diagnostics with it (You can also do it with Feedback Hub but not recommended) and get detailed information about what is happening to your sent feedback and also send more information to the engineers when they ask it through e-mail. (Note: You need to include your e-mail address when sending feedback to get detailed information or sending more information to the Microsoft Edge Engineers if they need it.)

    • Reza_Ameri-Archived's avatar
      Reza_Ameri-Archived
      Bronze Contributor

      TheShaunSaw 

      As Microsoft Edge team recommended the best way would be submitting Feedback through Feedback option in Microsoft Edge. Regarding to Feedback Hub app, Windows 10 is complex operating system and you should consider case where fixing one issue might cause another issue. It is same for idea and suggestions. In addition, there are too many idea and feedbacks and Windows team need to tend to the one which are more critical and urgent first.

    • Reza_Ameri's avatar
      Reza_Ameri
      Silver Contributor

      Ahmedsim 

      Microsoft Edge uses Bing as the default search engine and in case you open the default start page in Microsoft Edge, you should see the search bar and it has microphone icon like the following picture:

      This is the Voice search.

  • A__Fitzgerald's avatar
    A__Fitzgerald
    Copper Contributor

    Reza_Ameri-Archived which forum or thread do I use to submit feedback regarding the icons on the favorites bar? There is not a way to change the icons through the right-click properties tab available in other browsers. 

  • August 2024, "Feedback" is greyed out. My Windows is connected to feedback hub. My edge is logged in, so it know who I am. But why is feedback greyed out?
    Which GPO / GPEDIT or Registry setting controls this, can anybody tell?

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