Forum Discussion
New Way to Submit Feedback in Microsoft Edge
Feedback hub is a terrible app, I tell you. The bugs are not seen correctly and the new suggestion never comes up which makes that suggestion a useless one as nobody knows about it and upvotes it.
I have reported bugs from months but none of them is resolved even in the fast ring of Insider Preview. I doubt that the Windows 10 Developers put them in their backlog or at least, look at it. Many other users also complain about the same. About Suggestion, some engineers do reply to it that we are looking to make it a feature in Windows 10 when it gets a certain number of upvotes but the issue is that most of the newest suggestions also don't come up when a user posts it. Also, when I upvote a suggestion, the upvote does not get registered many times making me upvote that same suggestion many times. The feed for all feedbacks does not get updated and stays static for days and there are many more problems in the apps.
If you are talking about Microsoft Edge, I tell you that the in-app feedback tool in Microsoft Edge is the best one as we can send diagnostics with it (You can also do it with Feedback Hub but not recommended) and get detailed information about what is happening to your sent feedback and also send more information to the engineers when they ask it through e-mail. (Note: You need to include your e-mail address when sending feedback to get detailed information or sending more information to the Microsoft Edge Engineers if they need it.)
As Microsoft Edge team recommended the best way would be submitting Feedback through Feedback option in Microsoft Edge. Regarding to Feedback Hub app, Windows 10 is complex operating system and you should consider case where fixing one issue might cause another issue. It is same for idea and suggestions. In addition, there are too many idea and feedbacks and Windows team need to tend to the one which are more critical and urgent first.