Forum Discussion

Bronze Contributor

Feb 12, 2020

New Way to Submit Feedback in Microsoft Edge

There are three ways to submit Feedback directly to Microsoft Edge team: 1) Send feedback through Feedback option in Microsoft Edge , which is fast and convenience but normally we won't see how w...

Neon01

Iron Contributor

Feb 12, 2020

Reza_Ameri-Archived, HotCakeX

I agree both of you.

We need a new, genuin, easy to use and, most important, trackable way to submit feedback/issues.

And yes, Feedback Hub won't be a suitable solution.

What we really miss and need is a Public Issue Tracker like https://bugs.chromium.org/

Well, although it's not capable to collect and send telemetric data, it works. I reported lots of issues within the last years there, and every one either got solved or at least explained why it's not possible to implement or has to be abandoned.

Plus it helps to stay update on the staus of bug resolving and prevent multiple feedbacks on the same issue.

So please upvote the Public Issue Tracker in the January survey: https://go.microsoft.com/fwlink/?linkid=2116592

Thanks

Reza_Ameri-Archived

Bronze Contributor

Feb 13, 2020

Neon01add to what you mention, take a look at Microsoft Edge Developer:

https://developer.microsoft.com/en-us/microsoft-edge/status/

I am looking for something like this one for feedbacks to see list and status but one part where we could login with Microsoft Account and submit feedback and see trace of our feedback and also Microsoft Edge team could merge feedbacks and see nice view of platform progress for non-developer feedbacks too.

HotCakeX
MVP
Feb 13, 2020
Reza_Ameri-Archived
Spoiler
Reza_Ameri-Archived wrote:
Neon01add to what you mention, take a look at Microsoft Edge Developer:

https://developer.microsoft.com/en-us/microsoft-edge/status/

I am looking for something like this one for feedbacks to see list and status but one part where we could login with Microsoft Account and submit feedback and see trace of our feedback and also Microsoft Edge team could merge feedbacks and see nice view of platform progress for non-developer feedbacks too.
Look, there are different ways to handle it. not everyone need to have a bug tracker.
not every feedback necessarily need to be tracked by the user every step of the way.
you send a feedback, Edge developers receive it, they categorize it internally, if the number of received feedbacks for a specific request is adequate, they will add it to the top feedbacks list
https://aka.ms/MSEdgeTopFeedback

and that is trackable, very detailed actually with exact dates.

the rest of the feedbacks that are problems should just be sent, Microsoft indexes them internally to fix them.