Forum Discussion
Enrollment for additional business location fails - support website
Hi there,
we are trying to enroll our US business location for CSP indirect reseller (for our DE location we are successfully registered and enrolled).
I created an Entra tenant and used the enrollment form, but I fail when completing the form to kick everything off. I receive the below error message:
We have one central website, but it won't accept the entry. What can i provide to make this work?
I can not even open a support request, because I end up in a closed form when i follow the red link :
Any recommendations and ideas are really welcome.
Thanks
Ann
I reached out to the team on your behalf, and this is what they responded with:
Please advise the partner to make a slight change in the organization name on the new enrollment, such as abbreviating part of the name or adding a period at the end, to make sure the name isn't blocked as a duplicate.
- JillArmourMicrosoftCommunity Manager
I reached out to the team on your behalf, and this is what they responded with:
Please advise the partner to make a slight change in the organization name on the new enrollment, such as abbreviating part of the name or adding a period at the end, to make sure the name isn't blocked as a duplicate.
- anngoeCopper ContributorJill, thank you so much!!
That actually did the job, I can't believe it! I changed the company name slightly in the register forms and now it is running through smoothly.
Thanks again!