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anngoe's avatar
anngoe
Copper Contributor
Oct 24, 2024

Enrollment for additional business location fails - support website

Hi there, 

we are trying to enroll our US business location for CSP indirect reseller (for our DE location we are successfully registered and enrolled). 

I created an Entra tenant and used the enrollment form, but I fail when completing the form to kick everything off. I receive the below error message: 

 

We have one central website, but it won't accept the entry. What can i provide to make this work? 

I can not even open a support request, because I end up in a closed form when i follow the red link : 

 

Any recommendations and ideas are really welcome. 

Thanks 

Ann

  • anngoe 

     

    I reached out to the team on your behalf, and this is what they responded with: 

     

    Please advise the partner to make a slight change in the organization name on the new enrollment, such as abbreviating part of the name or adding a period at the end, to make sure the name isn't blocked as a duplicate.

  • anngoe 

     

    I reached out to the team on your behalf, and this is what they responded with: 

     

    Please advise the partner to make a slight change in the organization name on the new enrollment, such as abbreviating part of the name or adding a period at the end, to make sure the name isn't blocked as a duplicate.

    • anngoe's avatar
      anngoe
      Copper Contributor
      Jill, thank you so much!!
      That actually did the job, I can't believe it! I changed the company name slightly in the register forms and now it is running through smoothly.
      Thanks again!

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