Forum Discussion
cdanner24
Microsoft
MicrosoftPartner Alert: Announcing Microsoft Dynamics 365 Contact Center
Summary
On June 4 at the Customer Contact Week event, Microsoft announced the Microsoft Dynamics 365 Contact Center, which will become generally available (GA) on July 1, 2024. Dynamics 365 Contact...
Fantastic announcement, a Modern Workplace practise with strong third party CCaaS solutions, this now enables use our skills and cross to Business Applications as a product pillar to offer a native Microsoft CCaaS solution.