Forum Discussion
D365 F&O Constraints between SKUs (1 yr and 3 yr)
First issue:-
Customer has minimum user count met on an NCE 1 year sku. ie 20 Fin and 20 SCM
I am now creating a 3 year SKU for Finance and supply chain. The MS ordering system is constraining me to order minimums again. Is this correct? That now menas the customer has twice minimums.
Second issue:
On the MPSA commercials web page specifying the minimums, it says you only need to order 20 min for Finance, 'or' 20 supplychain. It used to be 'and/or' This implies the once the min for Finance or supply chain has been met then all is ok - so if i order 20 FInance, i can then order 10 SCM. this is not the case when you enter it on the ordering system please confirm?
- Understand the first response but this is a massive move from previous and unclear. I do need to connect with someone directly to assist in amending the portal as the grace period is now expired. Who can I connect with.
On second issue - this needs to have and/or as this is not clear and MCE was brought into line with some of the EA rules when it came out. This 20 minimum across all products was one of the alignments? So the table reads incorrectly on your interpretation - whether you use english or Boolean interpretation - either way it is at odds. Given this mis-interpretation who can I escalate to?
LicensingConcierge1Microsoft
Hi Markb61
First issue:-
Customer has minimum user count met on an NCE 1 year sku. ie 20 Fin and 20 SCM
I am now creating a 3 year SKU for Finance and supply chain. The MS ordering system is constraining me to order minimums again. Is this correct? That now menas the customer has twice minimums.
Per the NCE Handbook, when adding licenses to an existing subscription, the price & end date is the same, and the end date of all the individual licenses is controlled by the end date of this subscription. The NCE Handbook can be found in Partner Center.
However, in order to have a 3yr end date, as you've stated, you'll need to create a new subscription. This means that you're not adding licenses to the existing subscriptions. This new subscription operates completely separately from the original subscription, has a different end date (and may have different pricing since it's based on the current price list/eligible promotion). Each subscription must meet the minimum purchase requirements separately.
Second issue:
On the MPSA commercials web page specifying the minimums, it says you only need to order 20 min for Finance, 'or' 20 supplychain. It used to be 'and/or' This implies the once the min for Finance or supply chain has been met then all is ok - so if i order 20 FInance, i can then order 10 SCM. this is not the case when you enter it on the ordering system please confirm?
For the CSP program and per the Product Terms website, the minimum purchase for D365 Finance & SCM is 20 for each product:
If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,Microsoft CSP Licensing Concierge
- Understand the first response but this is a massive move from previous and unclear. I do need to connect with someone directly to assist in amending the portal as the grace period is now expired. Who can I connect with.
On second issue - this needs to have and/or as this is not clear and MCE was brought into line with some of the EA rules when it came out. This 20 minimum across all products was one of the alignments? So the table reads incorrectly on your interpretation - whether you use english or Boolean interpretation - either way it is at odds. Given this mis-interpretation who can I escalate to?- LicensingConcierge1
If you are a reseller, please contact your indirect provider.
If you are a direct partner, it sounds like you should explore the benefits of purchasing a Microsoft Action Pack for 1:1 assistance - Microsoft Action Pack:
Note: If I find that there's conflicting information in the documentation, I'll certainly reply to this post.
If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,Microsoft CSP Licensing Concierge
