One of our D365 Marketing customers is about to expire their D365 Marketing Additional Non-Prod Application subscription. However, the D365 Marketing subscription runs until June 2024, a move to D365 Customer Insights is not yet planned. Will the D365 Marketing Additional Non-Prod Application be automatically renewed? If so, what is the price? I can no longer find this in the current NCE price list.

JensH20457 D365 Customer Insights Additional Non-Production Application One of our D365 Marketing customers is about to expire their D365 Marketing Additional Non-Prod Application subscription. However, the D365 Marketing subscription runs until June 2024, a move to D365 Customer Insights is not yet planned. Will the D365 Marketing Additional Non-Prod Application be automatically renewed? If so, what is the price? I can no longer find this in the current NCE price list. With the exception of certain countries, existing, standalone D365 Marketing and/or Customers Insights customers will have an opportunity to renew their existing licensing for one contractual cycle before transitioning to the new Customer Insights combined licensing. This renewal, however, must be contracted before September 1, 2024. After September 1, 2023, existing customers can choose to remain and renew on the standalone licensing model for another contractual cycle. This renewal must be made during the transitional offer window that will run through September 1, 2024, with a final contract maturity date that can't extend beyond September 1, 2027. At the end of the renewed contractual period, customers will then need to transition to the new Customer Insights licensing. Dynamics 365 Customer Insights FAQs - Dynamics 365 Customer Insights | Microsoft Learn SKUs on the current price list: You can easily switch any environment from sandbox to production, or production to sandbox, at any time. The Customer Insights - Journeys app doesn't limit this standard platform operation. Copy or restore environments - Dynamics 365 Customer Insights | Microsoft Learn If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic. Regards, Microsoft CSP Licensing Concierge

Thank you very much for your response.You wrote: "With the exception of certain countries, existing, standalone D365 Marketing and/or Customers Insights customers will have an opportunity to renew their existing licensing for one contractual cycle before transitioning to the new Customer Insights combined licensing. This renewal, however, must be contracted before September 1, 2024."We would like to renew the Dynamics 365 Marketing Non-Prod Application for one contractual cycle. Could you tell us the price for the renewal as this SKU is not in the pricelist any more?

One of our customers also wants to buy a new Dynamics 365 Marketing Non-Prod Application. Is this possible? Or must this customer migrate to Customer Insights to get this sandbox? I heard sandboxes are automatically integrated in the new model.

JensH20457 One of our customers also wants to buy a new Dynamics 365 Marketing Non-Prod Application. Is this possible? Are you asking about sandbox environments? If so, I have no knowledge of a specific sandbox SKU, therefore, that's likely why it's not on the pricelist. Keep your eyes open for a future announcement if those sandboxes will become available. Alternatively, if you have a Customer Insights license, I believe it can be used as a sandbox - Copy or restore environments - Dynamics 365 Customer Insights | Microsoft Learn Hope this helps! If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic. Regards, Microsoft CSP Licensing Concierge

Thank you very much for your support and your answers. Could you get in touch with someone from Microsoft to clarify the price for the renewal of an existing Dynamics 365 Marketing Non-Prod Application (Sandbox)? The customer's subscription for this sandbox is going to expire soon. Thank you very much!

D365 Customer Insights Additional Non-Production Application

LicensingConcierge1
Microsoft
Sep 18, 2023
JensH20457

D365 Customer Insights Additional Non-Production Application

One of our D365 Marketing customers is about to expire their D365 Marketing Additional Non-Prod Application subscription. However, the D365 Marketing subscription runs until June 2024, a move to D365 Customer Insights is not yet planned. Will the D365 Marketing Additional Non-Prod Application be automatically renewed? If so, what is the price? I can no longer find this in the current NCE price list.

With the exception of certain countries, existing, standalone D365 Marketing and/or Customers Insights customers will have an opportunity to renew their existing licensing for one contractual cycle before transitioning to the new Customer Insights combined licensing. This renewal, however, must be contracted before September 1, 2024.

After September 1, 2023, existing customers can choose to remain and renew on the standalone licensing model for another contractual cycle. This renewal must be made during the transitional offer window that will run through September 1, 2024, with a final contract maturity date that can't extend beyond September 1, 2027. At the end of the renewed contractual period, customers will then need to transition to the new Customer Insights licensing. Dynamics 365 Customer Insights FAQs - Dynamics 365 Customer Insights | Microsoft Learn

SKUs on the current price list:

You can easily switch any environment from sandbox to production, or production to sandbox, at any time. The Customer Insights - Journeys app doesn't limit this standard platform operation. Copy or restore environments - Dynamics 365 Customer Insights | Microsoft Learn

If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.

Regards,

Microsoft CSP Licensing Concierge
- JensH20457
  Brass Contributor
  Sep 19, 2023
  Thank you very much for your response.
  You wrote: "With the exception of certain countries, existing, standalone D365 Marketing and/or Customers Insights customers will have an opportunity to renew their existing licensing for one contractual cycle before transitioning to the new Customer Insights combined licensing. This renewal, however, must be contracted before September 1, 2024."
  We would like to renew the Dynamics 365 Marketing Non-Prod Application for one contractual cycle. Could you tell us the price for the renewal as this SKU is not in the pricelist any more?
  - JensH20457
    Brass Contributor
    Sep 20, 2023
    Thank you very much for your support and your answers. Could you get in touch with someone from Microsoft to clarify the price for the renewal of an existing Dynamics 365 Marketing Non-Prod Application (Sandbox)? The customer's subscription for this sandbox is going to expire soon. Thank you very much!
- JensH20457
  Brass Contributor
  Sep 19, 2023
  One of our customers also wants to buy a new Dynamics 365 Marketing Non-Prod Application. Is this possible? Or must this customer migrate to Customer Insights to get this sandbox? I heard sandboxes are automatically integrated in the new model.
  - LicensingConcierge1
    Microsoft
    Sep 19, 2023
    JensH20457
    
    One of our customers also wants to buy a new Dynamics 365 Marketing Non-Prod Application. Is this possible?
    
    Are you asking about sandbox environments? If so, I have no knowledge of a specific sandbox SKU, therefore, that's likely why it's not on the pricelist. Keep your eyes open for a future announcement if those sandboxes will become available.
    
    Alternatively, if you have a Customer Insights license, I believe it can be used as a sandbox - Copy or restore environments - Dynamics 365 Customer Insights | Microsoft Learn
    
    Hope this helps!
    
    If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
    
    Regards,
    
    Microsoft CSP Licensing Concierge

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D365 Customer Insights Additional Non-Production Application

D365 Customer Insights Additional Non-Production Application

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