Forum Discussion
Your message is larger than the size limit for messages
Hi
one of my internal user has sent an attachment to other internal user.
the user says that he sent only 5MB attachment and it has failed. he received below message
Delivery has failed to these recipients or groups:
myuser@mydomain.com
Your message is larger than the size limit for messages. Please make it smaller and try sending it again.
how do i trace how much size did the user sent to other user.
With the below command i did check for both the users its 25 MB
PS C:\Windows\system32> get-mailbox myuser@mydomain.com |ft Name, Maxsendsize, maxreceivesize
Name MaxSendSize MaxReceiveSize
---- ----------- --------------
My User 25 MB 25 MB
experts plz guide me, one user is on premises other is online.
Do i need to check send/receive connectors.
Please advice
hi,
for temporary solution for this issue u can ask user to upload the file/document to oneDrive share the link to the required people
mean while u can check o365 admin portal settings & also please check the file which user required to send through mail by sending to your mail address & cross verify.
11 Replies
- If you have access to their Exchange Portal you can perform a message trace and that will give you information on the exact size of the e-mail that was sent.
Seems you are not talking about attachment but Email, please take a look at your connectors as well after the mailbox under Exchange Admin Center
Check your send connector going to Exchange online its probably set to 10 MB
The users attachment is only 5MB.
- Hi Flight,
Please confirm that the attachment size & O365 admin settings. if that attachment size is more than a limit as Microsoft defined. you have to compress the file or use any other source to transfer the media Like wetransfer etc
