Forum Discussion
Rising Flight
May 03, 2018Brass Contributor
Your message is larger than the size limit for messages
Hi one of my internal user has sent an attachment to other internal user. the user says that he sent only 5MB attachment and it has failed. he received below message Delivery has failed to these r...
- May 07, 2018
hi,
for temporary solution for this issue u can ask user to upload the file/document to oneDrive share the link to the required people
mean while u can check o365 admin portal settings & also please check the file which user required to send through mail by sending to your mail address & cross verify.
Mitch King
May 03, 2018Iron Contributor
Check your send connector going to Exchange online its probably set to 10 MB
- Rising FlightMay 03, 2018Brass Contributor
The users attachment is only 5MB.
- Ravi kiranMay 04, 2018Brass ContributorHi Flight,
Please confirm that the attachment size & O365 admin settings. if that attachment size is more than a limit as Microsoft defined. you have to compress the file or use any other source to transfer the media Like wetransfer etc- Rising FlightMay 04, 2018Brass Contributorplz do refer the screenshot
- Mitch KingMay 04, 2018Iron Contributor
do you trust a user to give you the correct information vs the microsoft error message?