Forum Discussion

LT2024's avatar
LT2024
Brass Contributor
Feb 06, 2020

Usage Location Change by Assigning Licence

hi all, I've noticed some odd behaviour when assigning (normally) Power BI License's to users. It seems to change the usage location value in AAD/Office 365. Mailbox and OneDrive seem to stay in original region but not the Usage Location. 

 

Situation

* AADConnect synced AD Users

* Users existing in Office 365 longer than 12 months

* Users Always set to AU Usage location

* Assign PowerBI Pro Licence (usually using admin.microsoft.com Newer Assign Licences Method from Licencing Screen

* Cannot guarantee I haven't used the legacy method of just going into a user in admin.microsoft.com and assigning it directly

* Some time later, Usage Location US (Or in 2 users cases GB)

 

It's taken me awhile to figure out it was a PowerBI Change but the 2 GB users never got PowerBI and they changed at some point as well, so I don't think its Power BI Licences exclusively but it seems to be after adding/changing some licences via some method results in a Usage Location Change. 

 

AAD Audit log for the two most recent users is doesn't say anything about location change in the log. 

 

I'm leaning towards it being the newer admin.microsoft.com assign Licence to Users, vs the more legacy Assign User to Licences but haven't isolated it down to that level.

 

Anyone else experienced this? 

  • Tanya Denton's avatar
    Tanya Denton
    Steel Contributor

    LT2024 We are experiencing something similar!  We have just moved to Teams for calling and we noticed that some of our users had reverted to the US from the UK.  It makes a difference in teams when making a call if you are in the wrong location.  Thanks for posting this, tomorrow if I have time I will change a couple of licences and see if I get the same result as you.  We are also AADConnect synced AD Users its been baffling us for a few weeks now.  Will post back with results.

    • LT2024's avatar
      LT2024
      Brass Contributor

      Tanya Denton really grateful I'm not going insane. I didn't think about Teams voice as we are not using it. 

       

      Its hunch but I think its to do with the Newer looking flyouts(?) like

      * admin.microsoft.com --> Users --> Active Users

      * admin.microsoft.com --> Billing --> Licences --> Assign Licence Screen

       

      vs the older looking ones like

      * admin.microsoft.com --> Search for a user from very first page --> User --> Edit Licences

      * admin.microsoft.com (Classic mode)

       

      but again that's just a hunch. Looking forward to your results!

      • Tanya Denton's avatar
        Tanya Denton
        Steel Contributor

        LT2024 well I would not be surprised if I was going insane its been confusing us for a few weeks now! Do you mean this screen?  If so I have just made some licence changes to a user so I will see what happens in the next 24hrs.

Resources