Forum Discussion
Usage Location Change by Assigning Licence
Tanya Denton really grateful I'm not going insane. I didn't think about Teams voice as we are not using it.
Its hunch but I think its to do with the Newer looking flyouts(?) like
* admin.microsoft.com --> Users --> Active Users
* admin.microsoft.com --> Billing --> Licences --> Assign Licence Screen
vs the older looking ones like
* admin.microsoft.com --> Search for a user from very first page --> User --> Edit Licences
* admin.microsoft.com (Classic mode)
but again that's just a hunch. Looking forward to your results!
LT2024 well I would not be surprised if I was going insane its been confusing us for a few weeks now! Do you mean this screen? If so I have just made some licence changes to a user so I will see what happens in the next 24hrs.
Tanya Denton Yes that screen is the 'Newer' flyout(?) / screen. I think it came along with newer version of admin.microsoft.com.
However, if you use the search on the very first page at the top in admin.microsoft.com and browse a user, it shows you the older (Classic?) looking user management flyout(?) / screen which I THINK doesn't have the issue.
LT2024 how long did it take yours to change after making the licence change?
Tanya Denton I haven't timed it as I was just running the query every few weeks and fixed some up a few weeks ago. Only reason I figured it out was two users were now showing US instead of AU and those specific users got the PowerBI License which made me look down that path.