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edmundcheah1992's avatar
edmundcheah1992
Copper Contributor
Oct 17, 2024

Domain Status show Possible service issues with MX having Error but checked MX Record its the same

Hi, 

 

Just found out that Microsoft 365 Admin Centre > Domains show custom domain having Possible service issue status.

 

When clicked into it, it shows MX status having error.

 

Did a nslookup -type=MX "xxxx.com"

and did a comparison with DNS MX Record, It shows exactly the same value as Microsoft 365.

 

Not sure what is exactly the issue.

We did not make any amendment to any settings.

 

 

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