Forum Discussion
File History has stopped functioning
My file history program has stopped functioning. I tried searching the internet for some of these error messages and I have not found anything that has a solution that works. I tried deleting the backup on my backup drive, and also deleting the file history data/configuration folders so it would "start fresh" and I still keep getting errors.
Here are some of the errors:
Also have gotten a bunch of different errors for "reparse points". This is one example. I tried to exclude some of these folders from the backup but it didn't seem to help. But how do I find and eliminate a "reparse point" so it doesn't cause the file history to fail? And why doesn't file history just ignore those folders and go on and back up everything else?
60 Replies
- sheratonIron Contributor
If you have the same problem as me, chat with a support specialist and tell them about your issue:
https://support.microsoft.com/zh-tw/home/contact?SourceApp=smcivr1
- sheratonIron Contributor
hi eveyone This is my opinion feedback center report:
Please click here. If you encounter the same problem as me, test it first, create a new profile, save the profile, and then like, comment, or ask a question in my feedback post. You can also paste the links in the comments section.
- mduffeeCopper Contributor
I have been experiencing this issue but no warnings are showing on the document. I cannot see previous version histories of the document from when it was created. Is there anyway to access that?
- sheratonIron Contributor
Did you submit a report to my feedback center to second my opinion or raise any questions?
- savamacTin Contributor
I am now totally up to date with all the updates supplied by Microsoft. My File History (Windows 11) is still very broken (appears to run to completion without reporting any errors, but in fact completely fails to backup most data). I suspect that this has something to do with the fact that I recently migrated all data to my new machine. The data is there, but doesn't get backed up.
Life is too short, I shall find some (non- Microsoft) backup software.
- sheratonIron Contributor
After updating Windows 10 to KB5126657 and Windows 11 to KB5127648, I can find and run the backup drive in "File History," but the last copy date of the files hasn't changed. I'm going crazy!
- AZgCopper Contributor
I had the same problem. File History would stop after about 1 mn without any error message and nothing was written on disk. I excluded folders one at a time until File History started working again. One folder had file names which were too long or had an invalid character
- sheratonIron Contributor
After updating to KB5124010, file history can be backed up, but the last backup date remains unchanged, and any new file can be backed up. For newly created files (such as Word files), "File Properties" > "Previous Versions" displays: No previous versions are available. The contents of older files do not display the latest timestamp version; only the date and time of the previous version are shown. Even unmodified files will have a new entity version created.
If you encounter the same issue, please submit a feedback request in the Feedback Center, leaving a message below and including the Feedback Center's URL.
- sheratonIron Contributor
Hello, everyone , on September 23, I contacted Microsoft Support online and reported the issue I was experiencing. After installing update KB5124010, a minor issue appeared in the File History log. Other users have also reported experiencing the same problem.
Today, Microsoft Support emailed me and told me that they are aware of the issue and are currently investigating it.
Windows 10 KB5120249/KB5122878 can fix these updates.
This is the content of the letter :
- sheratonIron Contributor
Please see my opinion feedback report here: https://aka.ms/AA13mnfk
The KB5124010 File History backup issue persists (Unresolved issue from KB5101684)
- sheratonIron Contributor
After the recent update KB5124010, File History finds the backup drive and runs but the files last copied date doesn't change and yet backup new files. Yet another epic failure of MS QA if they know what that means.
- sheratonIron Contributor
Although updating KB5124010 allows me to restore file history, the console > System and Security > File History > Last copied file date and time are not synchronized every time I save a file.Although updating KB5124010 allows me to restore file history, the console > System and Security > File History > Last copied file date and time are not synchronized every time I save a file.I suspect it is after updating KB5101684. However, the "Console" > "System and Security" > "File History" > "Last copied file date and time" is not synchronized each time a file is saved
- sheratonIron Contributor
Hello everyone
Microsoft has acknowledged that file history (KB5124008) has been disabled and will provide a fix update in the future.