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Notification Experience in Viva Engage
Our company has recently adopted Viva Engage, and we've been receiving a lot of feedback from our users regarding the notification system, particularly around how it affects their ability to stay informed without being overwhelmed. We have also noticed a significant reduction in engagement from users since moving from WorkPlace to Viva Engage. Here are the main concerns we've encountered: Users who have email notifications enabled are receiving far too many alerts. Many have expressed a desire to receive email notifications only for new posts, not for every comment or reply. Those who have turned off email notifications often forget to check Viva Engage because the only way to see new activity is to manually open the app and check The app icon doesn’t show any indication of new activity. We have not adopted using the announcement feature and we don't intend to as: Only defined community specialists and admins are allowed to use this feature and we do not want to make every employee a specialist/admin for every Engage Community It requires people to remember to use the feature for every new post There are no pop-up notifications like in Microsoft Teams. The counter in Viva Engage shows updates for both new posts and comments, which many users find distracting. They would prefer to have the option to see in-app counters only for new posts, not for every interaction. I have seen people suggest the following workaround: manually unfollowing each post to avoid comment notifications. This solution is not scalable or user-friendly IMO. A more elegant solution would be to reverse the logic: users should only receive comment notifications if they choose to follow a post. Suggested Improvements: Add granular notification settings (e.g., toggle for “new posts only” vs. “all activity”). Introduce pop-up notifications for new posts, similar to Teams. Allow users to follow posts only if they want updates, rather than being auto-subscribed. Improve visual indicators on the app icon to show unread activity. We believe these changes would significantly improve the user experience and help drive engagement without overwhelming users. Has anyone else faced similar issues? Would love to hear your thoughts or if Microsoft has any updates planned in this area. Thanks!
Yammer Community Azure synapse link (Not able to join because of geo location change)
We are not able to join my yammer communities in Viva Engage. Earlier I was using this group / community for all communicates related to Azure synapse link under Dynamic 365. If I access this link now it redirects me to my internal official communities. This is because we migrated from US to EU Geo location for Viva Engage. I don't think I can join using my work account now because of this geo change. Yammer community links are mentioned below https://www.yammer.com/dynamicsaxfeedbackprograms/#/threads/inGroup?type=in_group&feedId=14868684800 https://www.yammer.com/dynamicsaxfeedbackprograms/groups/32768909312 If I try using my personal account with sign up option, I am redirected to this page saying "Check your mail to complete registration" but I don't receive any mail. If I try to login option using personal account I am not able to do so since sign in is only possible using work account ? Find below the error. Can you let me know how can I join this community ? and I can then using which account ? Thank youViva Topics lightweight management in Viva Engage AMA
We're excited to announce the Viva Topics lightweight management in Viva Engage AMA on Monday, July 24th at 9:00 AM Pacific! Join the Viva Topics product team live as we share the details of our recently announced capability: Viva Topics lightweight management in Viva Engage. We will be answering our customers top questions asked, feel free to post below ahead of time or ask it live!Viva Engage Explained Series kicks off with campaigns!
First post in the new and updated Viva Engage Explained blog series, all about campaigns! Take a look for inspiration, how - to's and best practices for using campaigns in Viva Engage Viva Engage Explained - Campaigns in Viva Engage! More coming soon over the next few months, include deep dives into the Viva Engage feed, search, Ask Me Anything's and more. Let us know below what'd you be interested in diving deeper into about Viva Engage!Welcome to the Viva Engage Community Managers discussion board!
Viva Engage has recently had some exciting new updates including its availability on iOS and Android, and improvements to conversations. New conversation features include @ mentions directly in conversations, finding reported conversations easier, and more control for authors. Share your favorite Viva Engage features below!
